WELLNESS · MADELINE
Privacy

What happens with what you share.

Submitted information is used only for the reason it was provided. It is not sold.

What is collected

The forms record the topic you select, your name, email address, mobile phone number, any optional message, your consent choice, the time of submission, the page you came from, and approved campaign or referral information.

Why it is collected

It supports replying to you, staying in contact if you asked to be contacted, and keeping a record of the consent you gave.

How you may be contacted

If you tick the consent box, Madeline may contact you by email, phone call, text message, or social media direct message, including Facebook Messenger and Instagram, using the details you provided. Message and data rates may apply. You can opt out at any time by replying STOP to a text, unsubscribing from an email, or simply asking.

Who can see it

Madeline, authorised members of her team, and the service providers that operate this website, the CRM, and the email, text messaging, phone, and scheduling tools may process it for those purposes.

Where it goes

Booking requests are handled through the scheduling provider used for consultations. Other submissions move to the Wellness by Madeline CRM.

We use Meta Pixel and Conversions API for ad measurement, which may send hashed contact details and browser data to Meta.

How long it is kept

It is retained for ongoing contact, recordkeeping, and any period required by law. Verified removal requests are honoured unless retention is legally required.

Access or removal

Requests are verified against the email address used on the original submission. Ask through the contact form and say what you would like accessed or removed.

See also the terms and the disclosures.